Last Updated: April 8, 2026
Big Box Who? Window Replacement (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when visiting our website or requesting our services.
We are a window installation service and double glazing installer based in Tempe, Arizona, proudly serving the Phoenix Metro Area, including Tempe, Scottsdale, Paradise Valley, Mesa, Chandler, Gilbert, Queen Creek, San Tan Valley, Phoenix, Glendale, Peoria, Sun City, and El Mirage. This Privacy Policy explains how we collect, use, and protect your information when you request a quote, schedule a consultation, contact us, or communicate with us about our services, including window replacement, patio doors, and related installation services.
Big Box Who? Window Replacement (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information when you visit our website, request a quote, contact us, or communicate with us by phone, email, or text message.
Big Box Who? Window Replacement is based in Tempe, Arizona, and proudly serves homeowners throughout the Phoenix Metro Area, including Tempe, Scottsdale, Paradise Valley, Mesa, Chandler, Gilbert, Queen Creek, San Tan Valley, Phoenix, Glendale, Peoria, Sun City, and El Mirage.
We may collect personal information that you voluntarily provide, including:
We may also automatically collect technical data, such as:
This information helps us improve our website and better serve homeowners looking for window replacement and patio door services throughout the Phoenix area.
We use your information to:
We do not sell your personal information.
Our website may use cookies and tracking tools, including:
These tools help us understand visitor behavior, measure advertising performance, and improve user experience. You can disable cookies through your browser settings if preferred.
We may use trusted third-party providers to operate our business, including:
These providers are required to safeguard your information and use it only for legitimate business purposes.
By submitting your contact information, you consent to receive communications related to your inquiry, estimate, appointment, or project. You may receive:
You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.
To opt out of SMS messages, reply STOP at any time. For help, reply HELP or contact us directly at 602-848-1711. Message and data rates may apply. Message frequency may vary.
By providing your mobile phone number through our website forms, quote request forms, scheduling forms, chat widget, or other written contact methods, you expressly consent to receive text messages from Big Box Who? Window Replacement related to your inquiry, appointment scheduling, estimate follow-ups, project updates, and customer care.
Consent to receive text messages is not a condition of purchase.
We may maintain records of opt-in consent where applicable for compliance purposes.
We do not sell or rent your personal information. We may share information only when necessary to provide services, operate our website, or comply with legal obligations.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services, such as customer service, is permitted.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text message services necessary to deliver SMS communications.
You have the right to:
To submit a privacy request, please contact us using the information below. We may verify your identity before processing your request.
We use reasonable security measures, including secure hosting and encrypted connections, to protect your information. While we take appropriate steps to safeguard data, no online transmission is guaranteed to be completely secure.
Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.
We may update this Privacy Policy periodically. Any changes will be reflected by updating the “Last Updated” date above.
Big Box Who? Window Replacement
If you have any questions about this Privacy Policy or would like to request access or deletion of your information, please contact us directly by phone or through our website contact form.